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London Mutual Credit Union Limited

One of the UK’s largest community credit unions

London Mutual Credit Union is a member-owned financial co-operative offering savings, current accounts, loans and mortgages, with a common bond covering parts of London and defined occupational groups. It is one of the largest community credit unions in the UK.

FCA authorised

Verify London Mutual Credit Union Limited

We are an independent information service, not a regulator. Use these official sources to confirm who you are dealing with before you act.

FCA Register

Confirm London Mutual Credit Union Limited is authorised (FRN 213248).

View on FCA Register

Companies House

Check the registered company details.

View on Companies House

FSCS Protection

Check how your money is protected if the firm fails.

Check FSCS cover

Financial Ombudsman

The free service that settles unresolved complaints.

Visit the Ombudsman

Official website

Go to the firm’s own website.

Visit website

Always check the FCA Register before dealing with a firm — and beware “clone” firms using a real firm’s details. New to this? See our Firm Checker guide.

Complaints about London Mutual Credit Union Limited

If something has gone wrong, you have a clear, free route to put it right.

1. Complain to the firm

Contact the firm first, explaining what went wrong. It has up to 8 weeks to give a final response.

2. Know your rights

Firms must handle complaints fairly and treat you fairly under the FCA’s Consumer Duty.

3. Escalate free

Not satisfied? Refer it to the Financial Ombudsman Service, normally within 6 months of the final response.

Complaints data

The FCA publishes firm-level complaints data you can look up.

Go to the Financial Ombudsman View FCA complaints data

New to complaints? Read our guide to how to complain about your provider.

About London Mutual Credit Union Limited

London Mutual Credit Union is a member-owned financial co-operative offering savings, current accounts, loans and mortgages, with a common bond covering parts of London and defined occupational groups. It is one of the largest community credit unions in the UK.

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