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Insurer

Legal and General Assurance Society Limited

Life insurance and protection provider

Legal and General Assurance Society Limited is the life assurance company of the Legal & General group, whose heritage dates back to 1836, and it provides life insurance, critical illness and income protection cover. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

FCA authorised

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FCA Register

Confirm Legal and General Assurance Society Limited is authorised (FRN 117659).

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Companies House

Check the registered company details.

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Financial Ombudsman

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Official website

Go to the firm’s own website.

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Complaints about Legal and General Assurance Society Limited

If something has gone wrong, you have a clear, free route to put it right.

1. Complain to the firm

Contact the firm first, explaining what went wrong. It has up to 8 weeks to give a final response.

2. Know your rights

Firms must handle complaints fairly and treat you fairly under the FCA’s Consumer Duty.

3. Escalate free

Not satisfied? Refer it to the Financial Ombudsman Service, normally within 6 months of the final response.

Complaints data

The FCA publishes firm-level complaints data you can look up.

Go to the Financial Ombudsman View FCA complaints data

New to complaints? Read our guide to complaints and rejected insurance claims.

About Legal and General Assurance Society Limited

Legal and General Assurance Society Limited is the life assurance company of the Legal & General group, whose heritage dates back to 1836, and it provides life insurance, critical illness and income protection cover. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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