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Ikano Bank AB (publ)

Ikano Bank AB (publ) is a lender authorised and regulated by the Financial Conduct Authority (FRN 409120).

FCA authorised

Verify Ikano Bank AB (publ)

We are an independent information service, not a regulator. Use these official sources to confirm who you are dealing with before you act.

FCA Register

Confirm Ikano Bank AB (publ) is authorised (FRN 409120).

View on FCA Register

Companies House

Check the registered company details.

View on Companies House

Financial Ombudsman

The free service that settles unresolved complaints.

Visit the Ombudsman

Official website

Go to the firm’s own website.

Visit website

Always check the FCA Register before dealing with a firm — and beware “clone” firms using a real firm’s details. New to this? See our Firm Checker guide.

Complaints about Ikano Bank AB (publ)

If something has gone wrong, you have a clear, free route to put it right.

1. Complain to the firm

Contact the firm first, explaining what went wrong. It has up to 8 weeks to give a final response.

2. Know your rights

Firms must handle complaints fairly and treat you fairly under the FCA’s Consumer Duty.

3. Escalate free

Not satisfied? Refer it to the Financial Ombudsman Service, normally within 6 months of the final response.

Complaints data

The FCA publishes firm-level complaints data you can look up.

Go to the Financial Ombudsman View FCA complaints data

New to complaints? Read our guide to problems repaying credit and your rights.

About Ikano Bank AB (publ)

Ikano Bank AB (publ) is a lender authorised and regulated by the Financial Conduct Authority (FRN 409120).

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