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Mitsubishi HC Capital UK PLC

Consumer and business finance provider, trading as Novuna

Mitsubishi HC Capital UK PLC, which trades as Novuna, is a UK finance company offering personal loans, retail point-of-sale finance and vehicle finance to consumers alongside business finance. It was formerly known as Hitachi Capital (UK) PLC.

FCA authorised

Verify Mitsubishi HC Capital UK PLC

We are an independent information service, not a regulator. Use these official sources to confirm who you are dealing with before you act.

FCA Register

Confirm Mitsubishi HC Capital UK PLC is authorised (FRN 704348).

View on FCA Register

Companies House

Check the registered company details.

View on Companies House

Financial Ombudsman

The free service that settles unresolved complaints.

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Official website

Go to the firm’s own website.

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Always check the FCA Register before dealing with a firm — and beware “clone” firms using a real firm’s details. New to this? See our Firm Checker guide.

Complaints about Mitsubishi HC Capital UK PLC

If something has gone wrong, you have a clear, free route to put it right.

1. Complain to the firm

Contact the firm first, explaining what went wrong. It has up to 8 weeks to give a final response.

2. Know your rights

Firms must handle complaints fairly and treat you fairly under the FCA’s Consumer Duty.

3. Escalate free

Not satisfied? Refer it to the Financial Ombudsman Service, normally within 6 months of the final response.

Complaints data

The FCA publishes firm-level complaints data you can look up.

Go to the Financial Ombudsman View FCA complaints data

New to complaints? Read our guide to problems repaying credit and your rights.

About Mitsubishi HC Capital UK PLC

Mitsubishi HC Capital UK PLC, which trades as Novuna, is a UK finance company offering personal loans, retail point-of-sale finance and vehicle finance to consumers alongside business finance. It was formerly known as Hitachi Capital (UK) PLC.

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