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Consumer Credit
Pension Provider

Scottish Widows Limited

Life, pensions and investments provider

Scottish Widows is a life, pensions and investments provider offering workplace pensions, personal pensions, annuities and retirement savings to customers across the UK. It is part of Lloyds Banking Group and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

FCA authorised

Verify Scottish Widows Limited

We are an independent information service, not a regulator. Use these official sources to confirm who you are dealing with before you act.

FCA Register

Confirm Scottish Widows Limited is authorised (FRN 181655).

View on FCA Register

Companies House

Check the registered company details.

View on Companies House

Financial Ombudsman

The free service that settles unresolved complaints.

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Official website

Go to the firm’s own website.

Visit website

Always check the FCA Register before dealing with a firm — and beware “clone” firms using a real firm’s details. New to this? See our Firm Checker guide.

Complaints about Scottish Widows Limited

If something has gone wrong, you have a clear, free route to put it right.

1. Complain to the firm

Contact the firm first, explaining what went wrong. It has up to 8 weeks to give a final response.

2. Know your rights

Firms must handle complaints fairly and treat you fairly under the FCA’s Consumer Duty.

3. Escalate free

Not satisfied? Refer it to the Financial Ombudsman Service, normally within 6 months of the final response.

Complaints data

The FCA publishes firm-level complaints data you can look up.

Go to the Financial Ombudsman View FCA complaints data

New to complaints? Read our guide to checking and complaining about a financial firm.

About Scottish Widows Limited

Scottish Widows is a life, pensions and investments provider offering workplace pensions, personal pensions, annuities and retirement savings to customers across the UK. It is part of Lloyds Banking Group and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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