Smart Pension Limited
Technology-led workplace pension provider
Smart Pension provides a defined contribution workplace pension scheme used by employers to meet their automatic enrolment duties. The Smart Pension Master Trust is authorised and supervised by The Pensions Regulator rather than holding a consumer FCA authorisation.
FCA registered
Verify Smart Pension Limited
We are an independent information service, not a regulator. Use these official sources to confirm who you are dealing with before you act.
Always check the FCA Register before dealing with a firm — and beware “clone” firms using a real firm’s details. New to this? See our Firm Checker guide.
Complaints about Smart Pension Limited
If something has gone wrong, you have a clear, free route to put it right.
1. Complain to the firm
Contact the firm first, explaining what went wrong. It has up to 8 weeks to give a final response.
2. Know your rights
Firms must handle complaints fairly and treat you fairly under the FCA’s Consumer Duty.
3. Escalate free
Not satisfied? Refer it to the Financial Ombudsman Service, normally within 6 months of the final response.
Complaints data
The FCA publishes firm-level complaints data you can look up.
New to complaints? Read our guide to checking and complaining about a financial firm.
About Smart Pension Limited
Smart Pension provides a defined contribution workplace pension scheme used by employers to meet their automatic enrolment duties. The Smart Pension Master Trust is authorised and supervised by The Pensions Regulator rather than holding a consumer FCA authorisation.